Complaints Administrator (Temporary)

This is a home-based admin role supporting a busy complaints team. Most of the day is spent in a shared inbox: reading what comes in, logging it, and making sure each complaint reaches the right person and doesn't get lost. If you've ever kept a family calendar, a school WhatsApp group and a pile of forms all under control at once, you'll recognise the skill.

What you'll be doing

• Managing a busy complaints inbox day to day
• Coordinating cases so each one is tracked and followed up
• Supporting the wider team with general admin

What they're asking for

• Strong organisation, since the role centres on inbox and case management
• A professional, calm manner when handling complaints
• Availability to start as soon as possible

The employer's advert is light on detail, so check the full listing for anything specific they want before you apply.

It's full-time, Monday to Friday, 9am to 5pm, paying £14.50 to £15.00 an hour. It's temporary for 2 to 3 months with a chance to extend. You'll mostly work from home, but you may be asked into the office in Victoria, London from time to time, so it suits someone who can get there now and then.