Customer Service Advisor

Neon Rocks is a Manchester-based creative company with a remote-first culture, looking for a Customer Service Advisor to join their team. You would be the friendly voice sorting out customer queries and turning tricky situations into good outcomes.

What you'll be doing

• Handling customer queries and requests with warmth and patience
• Solving problems and turning difficult situations into positive ones
• Representing a company that says it genuinely cares about people, not just process

What they're asking for

• Confident, clear communication
• A calm, problem-solving approach under pressure
• Reliability, since this is a fully remote role

The employer's advert doesn't go into much more detail on day to day tasks, so it's worth asking at interview. Full-time, fully remote. Pay is £14.80 an hour.