Customer Service Advisor (Inbound/Outbound)

This is a fully remote Customer Success Advisor role with Bluecrest Wellness, a health monitoring company on a mission to make health checks accessible and affordable. You'll handle both inbound and outbound customer calls, playing a part in the service behind their health monitoring appointments.

What you'll be doing

• Handling inbound and outbound customer calls
• Supporting customers through Bluecrest's health monitoring service
• Representing a company focused on making health monitoring accessible

What they're asking for

• A customer-first approach and a clear phone manner
• Comfort working across both inbound and outbound contact
• Reliability in a fully remote, permanent role

Full-time and permanent, fully remote, paying £26,545.55 a year plus company benefits. The employer's advert focuses more on the company's mission than the day-to-day tasks, so there's less detail here than usual. Worth asking about the split between inbound and outbound work at interview.