Customer Service Advisor (Part-Time)

A part-time customer service and sales role with Bluecrest Wellness, the health monitoring company. You would handle customer enquiries across phone, email and digital channels, with a sales element built into the role too, helping people get the most from their health check.

What you'll be doing

• Managing inbound and outbound customer interactions across phone, email and digital
• Owning customer journeys from first enquiry through to after their appointment
• Proactively encouraging customers to make full use of the service
• Spotting and converting sales opportunities alongside the service side
• Working to response, resolution and satisfaction targets
• Working with other teams to keep improving the customer experience

What they're asking for

• Experience in a contact centre or customer-facing role, sales or service
• Comfort balancing what the customer needs with commercial targets
• Confident communication and a knack for building rapport
• Problem-solving instincts and a proactive mindset
• Comfortable with Microsoft Office and CRM systems

Part-time, 30 hours a week on a rota between 7am and 8pm, including one weekend in four, paying £21,236.40 a year. One thing to flag: there's a mandatory first day of training in Worthing before you start working from home.