Customer Service Advisor (Remote)

This is a home based customer service role on a three month fixed term contract, starting on 7 September 2026. You would spend your day on inbound customer calls, helping people with their questions and keeping each conversation calm and clear. The work is for Ventrica, a company that runs customer support on behalf of other brands, in this case one called Bureau.

What you'll be doing

• Answer incoming customer calls and deal with each query clearly and patiently
• Ask the right questions to work out what the customer actually needs
• Keep conversations on track and manage your call time well
• Work alongside the wider team to keep service standards high
• Keep accurate notes on each contact

What they're asking for

• Confident, friendly communication and a calm head under pressure
• Genuine enjoyment of helping people
• Comfort working from home with little day to day supervision
• A quiet space to take calls and a reliable internet connection

Hours are full time and the role is fully remote in the UK. Pay is not stated in the advert, so the figure shown here is an estimate of around £26,400 a year taken from the listing. The main thing to weigh up before applying: it is a three month fixed term contract with a fixed start date of 7 September 2026.