Customer Service and Sales Consultant

This is a homebased role for an experienced Travel Consultant, working with an established tour operator as a Customer Experience Executive in their Reservations and Customer Service team. You would handle customer interactions across the full customer journey, with an eye on both service and sales.

What you'll be doing

• Handling customer interactions throughout the booking and travel lifecycle
• Looking for opportunities to convert enquiries into bookings
• Working within the Reservations and Customer Service team

What they're asking for

• Previous experience as a Travel Consultant
• Comfort working remotely in a homebased role
• A customer and sales-focused approach

Full-time, homebased, paying £26,200 a year. This one is for someone who already has travel industry experience, so it suits a returner with a travel or reservations background rather than a general customer service switch. The employer's advert doesn't go into more detail beyond this.