Customer Services Advisor, German Speaking

A global health and wellness company is looking for a fluent German-speaking Member Services Advisor to join their growing European customer support team, working fully remotely. You'd support members across the DACH region and wider European markets, so this suits someone who genuinely enjoys helping people and is comfortable working across a multicultural, fast-paced team.

What you'll be doing

• Responding to member queries by phone, email and chat
• Supporting German-speaking members across the DACH region
• Resolving issues promptly and with genuine care
• Working alongside a wider European support team
• Keeping accurate records of member interactions

What they're asking for

• Fluent German, spoken and written
• Previous customer service experience
• A genuine enjoyment of helping people and solving problems
• Comfortable in a fast-paced, multicultural team

This is a full-time, fully remote role paying £25,200 a year. Worth flagging: fluent German is essential for this one.