French Speaking Customer Service and After Sales Support

This is a permanent Customer Service and After Sales role for a fluent French speaker, handling customer queries and after-sales support in both French and English. You'd be the friendly, capable voice sorting out orders, returns and warranty issues for customers who need things put right.

What you'll be doing

• Handling customer enquiries by phone and email in French and English
• Processing orders, deliveries, returns and warranty claims
• Investigating and resolving complaints while keeping customers onside
• Working with logistics, warehouse, sales and technical teams to sort issues
• Keeping accurate records and running weekly reports

What they're asking for

• Fluent French, spoken and written, with good English too
• Previous customer service or after-sales experience
• Strong communication and problem-solving skills
• Comfort with Microsoft Office (Excel, Word, Outlook)

This is a permanent, full-time role, 8am to 4pm Monday to Friday, paying £26,000 a year. It's hybrid, with one day a week working from home. Fluent French is essential for this one, so it's worth being upfront about your language level when you apply.