Remote ReadHER

Fully Remote Mortgage Customer Service Agent

The Recruiters Room

Salary
£26,250 per year
Hours
Full-time
Location policy
Fully remote (UK)
Date added
22 Oct 2026
Applications close
1 Dec 2026

A 100% remote phone-based customer service job with a mortgage lender, with equipment supplied. They ask for high-volume phone experience and FCA-regulated experience, and you must be free for 7 weeks of training from January.

A growing mortgage lender wants customer service agents working fully from home, with all equipment supplied. The start date is 11 January 2027.

What you'll be doing

  • Handling telephone customer service for mortgage customers
  • Working in a regulated financial services setting

What they're asking for

  • High-volume, phone-based B2C customer service experience
  • Experience in an FCA-regulated environment
  • Being free for the 7 weeks of training from the start date

The salary is £26,250 and the role is full-time. The catch is that both types of experience are listed as minimum requirements, so this suits someone who has done this work before. The advert we have is a short extract.

Apply for this role ↗

You'll apply directly on the employer's site. Remote ReadHER checks every listing daily, and takes down roles once they close.