Technical Support Administrator (Remote)
Osprey Charging Network Ltd
- Salary
- £30,000–£31,000 per year (est.)
- Hours
- Full-time
- Location policy
- Fully remote (UK)
- Date added
- 13 Oct 2026
A remote support role with an electric vehicle charging network, helping drivers and sites with charger problems. Some confidence with troubleshooting is needed, as it covers simple and more complex issues.
Osprey runs a network of electric vehicle charging sites, and this role helps keep it running for drivers. You would look into the problems people report, from straightforward customer questions to trickier issues with sites and chargers, and work them through to a fix.
What you'll be doing
- Looking into and resolving customer service queries from charger users
- Diagnosing issues with sites and chargers
- Handling a mix of simple and more complex support cases, somewhere between first-line and second-line support
What they're asking for
- A problem-solver who enjoys working out what has gone wrong
- Initiative and drive in a busy environment
- Troubleshooting skills to diagnose and fix issues quickly
Full-time and remote. The advert does not state pay, so the £30,000 to £31,000 figure is an estimate from the job board. The employer's advert we saw is short, so check the full listing for hours and exact requirements before applying.
You'll apply directly on the employer's site. Remote ReadHER checks every listing daily, and takes down roles once they close.